Travis Kalanick, CEO of Uber was caught on camera arguing with a driver over falling fares. Travis later sent an apology letter for his unexpected behavior with the driver.

A month ago, Travis was traveling with two other women in the cab, after reaching their destination, he started talking to his driver Fawzi Kamel which ended up being a heated argument.

Watch the video here:

During the exchange of words, the driver complained about the lowering of earnings for drivers for which Mr. Travis Kalanick replied to Mr. Kamel that he should take responsibility for his own problems. When the conversation started heating up, the CEO was being dismissive of Mr. Kamel’s complaints.

A month later, now the video was made live by a news channel. And hours after the video became public, Travis sent an apology letter through an email to his employees as well as to the driver Fawzi Kamel.

He wrote: “To say that I am ashamed is an extreme understatement. My job as your leader is to lead, and that starts when I behave in such a way which makes us feel proud. This is not what I did, and it cannot be explained away.”

He also added saying that the video is a clear reflection of what he is. He said: “I must fundamentally change as a leader and grow up. This is the first time I have been willing to confess that I need leadership help and I intend to get it.”

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