Zomato and its founder Deepinder Goyal’s reply to one Zomato user’s ridiculous demand and Zomato’s rival Uber Eats supporting Zomato’s decision after the incident has divided people on the internet. Both the Companies attracted angry reactions from some rightwinged Twitter users, with demands to boycott both the food delivery services and #BoycottZomato and #BoycottUberEats trending on Twitter.
The controversy happened after a Zomato customer took to Twitter to express his anger about getting a “non Hindu” delivery executive. He further added the Company refused to change the delivery executive delivering his food as well as refused a refund for his cancellation. Zomato responded to his tweet by stating, “Food doesn’t have a religion. It is a religion.”
Many right wing handles on Twitter backed the customer. However, Zomato and its founder’s replies to the customer’s tweet has been winning hearts on the social media platform as well.
Uber Eats, which is the food handling unit of Uber, came in support of its rival, Zomato, with a tweet which read, “[email protected], we stand by you (sic.)”
Post the incident and the support Uber Eats extended to Zomato, many people expressed their anger by sharing videos and screenshots wherein they uninstalled the food delivery apps from their phones.
Apart from Uber Eats, there has been support pouring for Zomato from people all over India, including from celebrities like former Chief Minister (CM) of Jammu and Kashmir Omar Abdullah and Bollywood actresses Swara Bhaskar, Gauhar Khan and Richa Chadda. These celebrities tweeted in support of Zomato.
The customer whose tweets triggered the controversy deactivated his Twitter handle after the situation blew up.
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