The past couple of years have been extremely integral for India with regards to the digitization of practically every industry. Carving a niche for itself, digital marketing has stood out as one of the pioneers of Digital India and has become a booming career option for millennials. In this transformative age, small companies along with large corporations have begun integrating digital marketing into their company culture to craft digital solutions for diverse industries.
Capitalizing on the opportunity provided by the developing digital marketing industry, Rohit Prasad and Vikram Kumar launched SRV Media in 2011, with no seed funding. Starting with the aim of providing industry wide digital solutions along with creating strong business impact and drive organizational performance, SRV crafts various digital solutions for diverse industries with their team of experts.
Featured in the top 50 list of Google Partner’s Game On International Contest, SRV Media is an end to end digital solution provider whose services include social media marketing, search engine marketing, designing and branding, mobile application development, website development, video and filmmaking and all their subsets. From having one client to expanding their clientele to more than 120 clients, Rohit Prasad and Vikram Kumar speak about their journey, their challenges and how they overcome the tough life.
“When we started doing business, trust was a major issue. We do not come from IIT’s or IIM’s so hiring employees and acquiring customers was a major issue especially due to competitiveness. However, we did not lose hope. We stayed connected to people who even said “No” to us. We started with small projects like SEO for Symbiosis University for a ticket size of Rs. 80,000. However, after being connected to them and seeing our work and performance they gave us more work. On the contrary, we also started working on technology solutions ourselves which could help our customers to automate processes on digital platforms. This helped us to get our first eureka moment where we bagged our biggest contract from an international customer. Moving further, we started building resources and slowly we started to scale. The biggest problem we solved in this business for our customers was “reliability.” Most of the digital marketing firms were not reliable. We work (sic) for hours every day and even on Sundays to ensure our customers get what they want, irrespective of what money is being poured into that effort. Our primary objective from day 1 has been retention of our customers. We still take strict action on employees who are not able to work proactively for doing more for our customers. We have now successfully grown to 120 employees with this attitude from a mere 2-3 customers to about 100+ PAN world.”
Five years into launching the digital marketing company, the duo decided to venture into the Payment Gateway market in 2016 with respect to the changing times. They launched ‘Easebuzz’ to solve the major problem in the current industry of payment gateway. Catering exclusively to small and medium sector enterprises, Easebuzz makes the process of setting up a merchant account easier to understand and execute.
“Easebuzz is a payment aggregator which allows you to go online with your business in just 24 hours. Easebuzz as a name was incorporated as we wanted every business to go online (Digital) with ease! Our prime motive is to provide a platform by which the smallest of business can go online. The on boarding process is very simple. You just need to upload your PAN card and a bank proof online with few business details during sign up. Once done, we verify and then your account is approved.”
Easebuzz also provides the opportunity for every homepreneur to scale their businesses without paying additional costs for hosting, setting up or as an asset management company (AMC.) With maximum payment options and the opportunity to customize payments, at Easebuzz, merchants can sell physical products, digital goods, memberships, services and event tickets.
In order to protect their clients from fraud, the team has also integrated Aadhaar to their system. “Aadhar is a major breakthrough for linking and transparency of bank accounts. We look at this move very seriously and we have also included Aadhar within our KYC on Easebuzz for our merchants. We feel Aadhar could help to track down fraud and could help to prevent you from unnecessary hassles of money laundering and transaction frauds. This is actually protecting the payment players from being cheated on transaction related fraud done by an end user,” the founders added.
Working hard to become India’s number 1 firm as an enabler for digital solutions, SRV is now venturing to data analytics with the aim to grow 5 times than its original strength in the next five years.
Pickkup – This Hyper-Local On Demand Service Startup Delivers Anything Anytime Anywhere
India has witnessed a shift in consumer dynamics with the introduction of startups which provide hyper local and on demand services. These startups are able to provide users with the option to purchase anything and everything, except for prohibited items in and around their homes. This eliminated the need for the user to venture out of their homes and instead get whatever they need delivered to their doorstep.
Hyper local delivery startups have seen a huge surge in demand in the last few months with most of the demand coming from tier 1 metropolitan cities. Pickkup is one such hyper local delivery startup which operates in Hyderabad. Pickkup takes pride in their motto that they can deliver anything, anytime and anywhere in the city. The unique selling proposition (USP) of Pickkup is they are the only hyper local service providers to offer long range delivery services in Hyderabad which can range up to 40 kilometers.
Pickkup offers a host of services all under one roof which can be accessed on their mobile application. A user can choose to get groceries delivered to their home, or order meat, or send packages across the city from one location to another and also access pet stores. All these services are taken care of by a fleet of reliable delivery partners. Pickkup assures all orders are treated with utmost priority and safety and their delivery partners will move the orders quickly. The simple user interface on the Pickkup mobile application ensures a hassle free order placing process.
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However one of the most appealing features Pickkup provides is the facility to book a personal assistant. The personal assistant feature allows a user to book an assistant who would help you assist in doing chores. For example,if you are moving to a new home, a personal assistant will assist you with rearranging your furniture and goods. If you need to send out 3 couriers to different locations in the city, the personal assistant will deliver them for you instead of you placing three different orders for each courier delivery with a logistic service provider. Other features include using the assistant to drive you around in their vehicle, or using them for banking works. The personal assistant feature cannot however be used to do manual labour. The billing is done according to the number of hours the personal assistant service used.
Pickkup has already managed to satisfy their clients and has an average delivery time of 45 minutes. With many companies declaring work from home for the foreseeable future, Pickkup will no doubt see a surge in demand in the coming days.
BoAt – An Audio Device Startup Wooing The Indian Millennial
With the advent of smartphones, people all over the world prefer to consume information on their devices. Music, news, movies, series, sports—anything and everything is being customised for the smartphone user. This makes the use of audio devices like earphones, headphones and portable speakers an essential lifestyle choice to go with the smartphone.
An Indian audio electronics startup, boAt, forced international players like JBL, Apple and Sennheiser to rethink their prices and products by offering highly competitive, durable and high quality products at prices which are a steal. The brand achieved this over the years by building themselves a reputation as sticklers for quality.
boAt was founded by Aman Gupta and Sameer Mehta in the year 2016. While working as a Director of Sales at Harman International, a company which makes speakers, Aman Gupta met Sameer Mehta, with whom he shared a passion for music. Aman Gupta realised the Indian millennial is increasingly oriented towards affordable high quality products which can also be used as lifestyle accessories or make a fashion statement.
Establishing itself as a serious market player
Prior to the introduction of boAt products, the market was flooded with highly priced products by JBL, Sennheiser and their likes and extremely low priced but average quality products by Mivi, iBall and Intex, apart from Chinese products. The startup focused itself on branding itself to the millenial youth of India. They made products which were trendy, durable, had a metal finish and came at a cost which was at least half of what the international players were offering.
Initially, sales by boAt were limited to e commerce platforms like Flipkart and Amazon and the sales were slow. However, this changed over time with glowing positive reviews from users, which prompted others to buy these products as well. The earphones and Bluetooth speakers, especially, are a huge hit amongst their customers. The term ‘boAthead’ was given to a person who makes a product purchase, adding them to a fraternity of boAt users.
The popularity of cricket and films was used as an advantage when boAt partnered with sports and film stars to endorse their products as brand ambassadors. Jacqueline Fernandez, Kiara Advani, Kartik Aaryan and Neha Kakkar are Bollywood stars who endorse boAt products. From the cricketing fraternity, there is Shikhar Dhawan, Jasprit Bumrah, Rishab Pant, K.L. Rahul and Hardik Pandya. These partnerships helped boAt in establishing themselves as a key market player in India.
The startup is also partnering with fashion events like those held by Lakmé, where the models only have boAt products as their accessories when they walk down the ramp. This is to establish boAt products can be a part of everyday fashion.
Bluetooth speakers which are waterproof and shockproof and earphones which are sweat resistant are some of the unique innovations which are a part of the brand. The popularity of boAt is surging, thanks to their marketing and product quality. The startup will try to shift its manufacturing to India to cut down on import duties, which would make their products even cheaper.
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TruCup: This Startup Is Fighting The Taboo Of Menstruation With Sustainable Sanitary Products
A country like India which is influenced by diverse cultures and religions over the ages, there are multiple belief systems which also come with their own share of taboos and stigmas. Most of these taboos are based in deep rooted ignorance and also the lack of proper educational awareness among the Indian population. One such taboo, is the stigma surrounding menstruation, because it is treated like a societal evil. The problem is due to the old school thinking which associates menstruation with impurity. While the stigma is one problem, another problem is the lack of means for a large number of women to purchase the necessary sanitary products because of their high price.
This is where a startup named TruCup comes into the picture. TruCup was founded by two women entrepreneurs Shivangi Bagri and Alakshi Tomar. Shivangi Bagri used to have to endure excruciatingly painful periods before purchasing a menstrual cup from Singapore and realised the product made her life better by easing her periods. Being a Yoga teacher and a dive enthusiast, Shivangi’s life changed for the better after using a menstrual cup. It was then she realised how the current market products are misleading women by convincing them to buy products which contain synthetic fabrics, fragrances and chemicals. This motivated Shivangi to come up with the perfect menstrual cup.
Alakshi Tomar on the other hand used to work with schools in the slums of Mumbai and it was there she saw the neglect of menstrual hygiene. The problems she saw while working in the slums coupled with her own sedentary lifestyle during her periods made her switch to a menstrual cup.
The two (Shivangi and Alakshi) became friends in school, and remained so even when they moved to different cities for higher education. A chance WhatsApp conversation between Shivangi and Alakshi led to them realising they are the only two women using cups in a group of 15 friends from school. The two figured there was an urgent need to create the perfect cup for all menstruating women. After months of research and constant design feedback from women who used cups, they came up with a comfortable design.
According to TruCup, one billion pads and tampons are disposed of in India each month. Another 64% of women use cloth for sanitary purposes in India and another 95% of women do not use menstrual products due to taboo/myths surrounding insertion, virginity and hygiene.
Shivangi and Alakshi set out to create demand in a market dominated by sanitary napkins and were able to expand organically to 56 cities through online and offline sales. Women who used their products are their best promoters as they are vocal about the quality of their products and recommend it to other women. TruCup trained more than 1600 women on menstrual hygiene, established partnerships through governmental and non governmental agencies and impacted more than 60,000 women through different projects. Shivangi and Alakshi however have a long term goal to destigmatize the taboo surrounding menstruation and to make the public have conversations on menstrual health and hygiene. TruCup plans to train people of gender roles and how gender roles shape the way people think, organise and know the world. TruCup also provides training on sexual and reproductive health as well as menstruation. Furthermore, TruCup also aims to create awareness about the environmental impacts due to unsafe disposal practices of sanitary napkins and the importance of sustainable menstrual products.
TruCup is bringing a revolution to women’s health with their community awareness programs and their top quality TruCup!
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